Ombudsmänner – Who They Are, What They Do, and Why They Matter
Introduction Have you ever felt like no one was listening when you had a problem with a company, a school, or even your workplace? That’s where an Ombudsmann (plural: Ombudsmänner) comes in. An Ombudsmann is someone who listens to people’s complaints and helps fix problems in a fair way. The word “ombudsman” is from Sweden, and it means…